Quality assurance of our products and services is a critical success factor of our business. We have in place a stringent quality assurance process comprising quality inspections and checks at various stages of our garment processing work flow and our manufacturing process for our industrial laundry equipment.

When we receive a batch of garments from our customers, we will conduct a count to ensure that the number of pieces of garments received is of the correct quantity. We will also perform checks on each piece of garment to ensure that there are no defects such as stains, holes or broken threads. We will inform our customers immediately once such defective garments are noted.

Prior to processing a batch of garments, our Sampling Department will prepare and obtain clearance from our customer for a sample of the garments. Based on the approved sample, we will conduct a briefing for all the supervisors and line leaders to ensure that they understand the specific requirements for each order. These supervisors and line leaders will in turn brief and monitor the workers as they carry out the required procedures.

To ensure consistency in quality, all garments will be checked at each stage of the garment processing work flow and corrective actions will be taken on any defective garments promptly.

Before delivery, we will check every piece of processed garment against our customers’ specifications. We will also ensure that the garments are consistent in their shade, tone, hand feel and abrasion effect and are not damaged or torn.

After assembly, each equipment will undergo a test run. Upon successful test run, the equipment will be cleaned, painted and packed for delivery.

Before delivery, we carry out final inspections on each equipment to ensure all customers’ requirements are met.